Threadgold Distributors Ltd t/a NeurotriS UK
Effective Date: 25 June 2025
1. Who We Are
Threadgold Distributors Ltd
Company No: 15683278
Trading as: NeurotriS UK
Contact: info@picotoner.co.uk | 01223 856333
2. What Data We Collect
We may collect and process the following categories of personal data:
– Identity Data – Name, title, company name
– Contact Data – Email address, telephone numbers, postal address
– Technical Data – IP address, browser type, operating system
– Transaction Data – Details about products or services you purchase
– Marketing Preferences – Your preferences in receiving marketing from us
3. How We Collect Your Data
We use various methods to collect data, including:
– Direct interactions (e.g. filling out a contact form, email enquiries, phone calls)
– Website interactions (automated technologies like cookies)
– Third-party sources (e.g. social media platforms, referrals)
4. How We Use Your Data
We use your personal data to:
– Fulfil our contractual obligations (e.g. process orders, manage accounts)
– Provide customer support and service
– Send marketing communications (with your consent)
– Improve our website and service offerings
– Comply with legal obligations
5. Legal Basis for Processing
We rely on the following lawful bases:
– Contractual necessity
– Consent
– Legitimate interests (e.g. marketing to existing customers)
– Legal compliance
6. Sharing Your Data
We do not sell or rent your data. We may share your data with:
– Service providers (e.g. delivery couriers, payment processors)
– Legal and regulatory authorities (when required)
– IT support and hosting providers
All third parties are bound by strict data protection terms.
7. Data Retention
We retain personal data only as long as necessary for the purposes we collected it, including for satisfying legal, accounting, or reporting requirements.
You can request deletion of your personal data by contacting us at info@picotoner.co.uk.
8. Your Rights
Under UK GDPR, you have the right to:
– Access your personal data
– Correct inaccuracies
– Request erasure
– Object to processing
– Withdraw consent at any time
– Lodge a complaint with the ICO
To exercise these rights, please contact info@picotoner.co.uk
9. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security reviews.
10. International Transfers
Where data is transferred outside the UK, we ensure adequate protection is in place (e.g. standard contractual clauses).
11. Cookies & Analytics
We may use cookies to enhance your browsing experience and analyse traffic. You can manage cookie preferences via your browser settings.
12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website with an updated revision date.